Privacy Policy

Products covered

• pro-mobile.nl website
• Smartle (iOS and Android apps)
• Other Pro Mobile games (including current and future releases)

Information we collect

• Contact info you provide (e.g., support emails).
• Account info if you sign up (email, password, phone number).
• Gameplay and usage data (e.g., levels completed, sessions, feature usage).
• Device and log data (IP address, device IDs, OS version, app version, crash logs).
• Advertising identifiers and ad interaction data, if ads are shown.
• Push notification tokens, if you opt in to notifications.
• Cookies and similar technologies on the website.

How we use information

• Provide and operate our services (including hosting and gameplay features).
• Improve performance, stability, and user experience.
• Communicate with you and respond to support requests.
• Deliver and measure advertising (if enabled).
• Comply with legal obligations and prevent abuse.

Service providers

We use third-party services to operate our products. These providers may process data on our behalf:

• Firebase Hosting
• Firebase Realtime Database
• Cloud Functions for Firebase
• Firebase Authentication
• Firebase Remote Config
• Firebase Analytics
• Firebase Crashlytics

We may also use app store services (Apple App Store, Google Play) and ad partners.

Cookies and consent

We use cookies and similar technologies to operate the website and measure usage. Where required, we will request your consent for non-essential cookies and analytics.

Legal bases (EEA/UK)

When applicable, we process data based on our legitimate interests (service operation, security, improvements), contract necessity (providing requested features), and your consent (analytics, ads, and notifications where required).

Data retention

We retain information only as long as needed to provide our services, comply with legal obligations, and resolve disputes. Retention periods vary by data type and provider.

Your rights

Depending on your location, you may have rights to access, correct, delete, or object to the processing of your data. You can make requests by contacting us.

Children

Our services are not directed to children under 13. If you believe a child has provided us personal data, contact us to request deletion.

Changes

We may update this policy from time to time. We will post the updated version on this page with a new effective date.

Contact

Email: info@pro-mobile.nl and support@pro-mobile.nl